Privacy Policy

RENVO Design & Construct, Sydney, New South Wales, Australia.

Email: raed@renvo.com.au
Website: www.renvo.com.au

Depending on how you interact with us, we may collect your full name, email address, telephone number, property address, project location, company name, renovation ideas, budgets, plans, photos, design inspiration and project requirements.

We may also automatically collect IP address, browser and device information, pages visited, time spent and referral websites to improve performance and user experience.

We may collect information when you submit a contact form, request a consultation or quotation, call or email us, upload plans or photos, subscribe to updates or interact with our website.

We use personal information to respond to enquiries, arrange consultations, prepare quotations, deliver and manage projects, improve customer service and our website, and meet legal obligations. Where you consent, we may send occasional marketing communications. You can opt out at any time.

We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure. Information may be stored electronically using secure cloud-based systems or physically where appropriate. Access is limited to authorised personnel who need it for their duties.

We do not sell or rent personal information. Where necessary, we may disclose information to architects, engineers, consultants, surveyors, certifiers, tradespeople, suppliers, professional advisers and government authorities. Information is shared only to deliver services or comply with legal obligations.

Our website may use cookies to understand traffic, remember preferences, improve performance and analyse visitor behaviour. Third-party services may include Google Analytics, Google Maps, social media platforms and online enquiry forms. These providers have their own privacy policies.

You may request access to personal information we hold about you. If information is inaccurate or out of date, we will take reasonable steps to correct it. Contact us using the details below.

If you subscribe to updates, you may receive renovation inspiration, company updates, industry news, promotions or new service information. You may unsubscribe using the link provided or by contacting us.

No electronic storage or internet transmission can be guaranteed completely secure, but we continually review our systems. We retain information only as reasonably necessary to deliver services, meet legal obligations, resolve disputes and maintain business records, then securely destroy or de-identify it where appropriate.

We are not responsible for privacy practices or content on external websites linked from our website. Our website is intended for adults seeking renovation and construction services and we do not knowingly collect information from children.

We may update this policy to reflect changes in legislation, technology or business practices. The current version will always be available on this website.

RENVO Design & Construct
Sydney, NSW
Phone: 0466 986 173
Email: raed@renvo.com.au

If you believe we have mishandled your information, contact us first so we can attempt to resolve your concerns. If dissatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) under the Privacy Act 1988 (Cth).